Client Experience
Welcome to Universal, where we are committed to delivering unparalleled service to all of our clients. We understand that a property transaction can be a stressful and complicated process, which is why we aim to make the experience as smooth and seamless as possible. Our staff is dedicated to ensuring that you have a positive and stress-free experience, from start to finish.
Our headquarters is in State College and we moved our office to N. Atherton in December of 2021. One of the first closings we did in our new office, a real estate agent commented that “This is the Premier Conference Room in all of State College.” It is very important to us that our spaces are updated, well thought out, and professional. We want to ensure that our clients are comfortable at our closing tables.
Closing day is a special time and our staff aspires to make every client feel like their settlement is a celebration! From the second you walk in the door, you are greeted with a smile and offered a refreshment. Whether you need a coffee to get through the day or a water to keep you focus while you’re signing all those documents - we’ve got you covered.
Choosing a settlement company can feel like one more thing on the ever piling to-do list when purchasing a home. We try to make the choice easy by being in contact with real estate agents and lenders all over Pennsylvania. We are a team they know and a team they can trust. Think of us as an extension of the real estate professionals you’ve already put your faith into and a member of your homebuying team!
Our amazing team of professionals come from all walks of life and they know their stuff. Each of them plays a very important role in your transaction and can offer insight and knowledge to you every step of the way. Should you have a question before a real estate transaction occurs, need a little more detail during a settlement, or just need a local recommendation - don’t hesitate to utilize our staff.